top of page

Frequently Asked Questions

 

Here are a few of our most commonly asked questions.

If you have any other questions, or you need more details, please don't hesitate to contact us.

​

"Are all dogs suitable for walking?"

We are only suitable for the average friendly, family dog. We do not accept any bitches that are in season and we will not accept any dogs with aggressive tendencies, or any registered under the Dangerous Dogs Act. We also do not accept dogs that bark or howl excessively or pull alot on a lead.

​

"Can I meet the walker beforehand?"

Absolutely, this is something we strongly encourage. We want you to be 100% happy about the walker who's taking your dog out every day. It's also a good idea to have your dog meet the walker in your presence before they come into your home without you there.

​

"Are you available evenings, weekends and bank holidays?"

We are available Monday to Friday, evenings, weekends & bank holidays but we do get booked in advance so please give as much notice as possible

​

"What is your cancellation policy?"

As we have limited places, a cancellation policy has been put in place: where 24 hours cancellation notice is required for all hourly walks. 

​

"Do we have to give you a set of keys to our home?"

If you would like us to collect your dog while you are at work we prefer to use a “secret” key location so that we do not keep your key however some people do get us a key cut  to keep. Under no circumstances will we ever label your key with your address

​

"Do you take photos of our pets?"

Yes, we try and take photos and videos of our daily adventures. These photos and videos are used on the website, on social media and in advertising. If you do not want us using photos of your pets, please let me know when booking.

bottom of page